Terms and Conditions

1. Acceptance of Terms

By accessing and using the website at www.mOrganic.ag (the "Site"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to all the Terms, you may not use the Site.

2. Services, Transactions, and Payments

Financial Transactions: We may offer products or services for purchase on the Site. By making a purchase, you agree to provide current, complete, and accurate payment information. All payments are processed through secure third-party payment processors. We are not responsible for any issues arising from their services.
Withdrawal and Cancellation: We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in the description or price, or a fraudulent transaction. We also reserve the right to withdraw or change our services at any time without prior notice.
Refunds: Our refund policy is available on a separate page of our Site and is incorporated into these Terms by reference.

3. User Accounts

To access certain features of the Site, you may need to create an account. You are solely responsible for all activities that occur under your account and for maintaining the confidentiality of your password.
Account Termination: We reserve the right to suspend or terminate your account at our sole discretion, without notice or liability, for any reason, including if you violate any of these Terms.

4. User Conduct and Prohibited Activities

As a user of the Site, you agree not to:

Engage in unlawful activity, including unlawful bidding, hate speech, bullying, harassment, or posting of any content that is threatening, obscene, defamatory, or otherwise objectionable.
Upload or transmit spam, chain letters, or any other form of unsolicited commercial communication.
Misrepresent your identity or affiliation with any person or entity.
Attempt to interfere with the proper working of the Site or our services.

5. Intellectual Property

Our Content: All content on the Site, including text, graphics, logos, images, and software, is the property of mOrganic™ Holdings, LLC. or its licensors and is protected by copyright and other intellectual property laws. You may not copy, reproduce, adapt, or commercially exploit any content from the Site without our express written permission.
User Content: If you submit any content to the Site, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display that content for the purpose of operating the Site and our services.

6. Disclaimer of Warranties and Limitation of Liability

The Site and its services are provided on an "as is" and "as available" basis. We make no warranties regarding the accuracy, reliability, or completeness of any content on the Site.
We will not be liable for any damages, including but not limited to direct, indirect, incidental, or consequential damages, that result from the use or inability to use the Site, including any interruptions or website downtime.

7. Changes to These Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the updated Terms on the Site. Your continued use of the Site after such changes constitutes your acceptance of the new Terms.

8. Governing Law

These Terms shall be governed by the laws of the state of Wyoming, without regard to its conflict of law provisions.

9. Contact Us

If you have any questions about these Terms, please contact us at:

Email: Info@mOrganic.AG

Return and Refund Policy

1. Terms of Return

We want you to be completely satisfied with your purchase. If for any reason you are not, we will happily accept returns on eligible items within 30 days of the original purchase date.

To be eligible for a return, your item must be unused, unopened, and in the same condition that you received it. It must also be in the original packaging.

2. Reasons for Return

Returns are accepted for the following reasons:

The product arrived damaged or defective.
You received the wrong product.
The product does not meet your expectations.

3. How to Initiate a Return

To start a return, please follow these steps:

Contact Customer Service: Send an email to [CONTACT EMAIL] with the subject line "Return Request" and your order number in the body of the email.
Provide Details: In your email, please specify the item you wish to return and the reason for the return. Attaching photos of the product and its packaging is highly recommended, especially for damaged or incorrect items.
Await Instructions: Our customer service team will review your request and provide you with detailed instructions on how to return your item, including the return shipping address. Please do not send your item back to us without first receiving confirmation and instructions from our team.

4. Non-Returnable Items

Please note that certain types of goods are exempt from being returned. These include:

Perishable goods such as food, flowers, or magazines.
Gift cards.
Items on sale or special promotions.

5. Refund Process

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

Approval: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days.
Late or Missing Refunds: If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you've done all of this and you still have not received your refund yet, please contact us at Info@mOrganic.AG.

Terms and Conditions

Return and Refund Policy

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